Fred Beans - Secrets of the Obvious automotive, fixed operationsCenter for Performance ImprovementOctober 18, 2020Fred Beans, Fred Beans Everything Automotive, Automotive Dealership Training
How Galpin Ford Became Legendary automotive, Galpin Ford, 30-2Center for Performance ImprovementSeptember 15, 2020
How Idea Adoption Works automotive, Seth GodinCenter for Performance ImprovementMay 23, 2020Seth Godin, accountability, sales process, retail training, retail dealership newsletter, SSI, improve CSI scores, CSI, customer satisfaction, communication skills, sales manager, General Manager training, applenews, apple news, #AppleNews
The Importance of a Service Walk-Around (WITH Your Customer) automotive, OEM coaching, 30-2Center for Performance ImprovementJuly 19, 2019OEM fixed operations training, fixed operations training, dealer fixed operations, retail dealership best pratices, retail dealership newsletter, improve CSI scores, CSI, Customer Satisfaction Scores, retail dealership ideas, dealer principal
The Secret to Being Herb Chambers Herb Chambers, automotiveCenter for Performance ImprovementJune 8, 2019retail dealership best practices, no haggle pricing, one price selling, automotive sales training
Creating Your "Evidence Manual" automotive, 30-1Center for Performance ImprovementJanuary 11, 2019evidence manual, retail sales training
The 8 Competencies of Relationship Selling automotive, Jim Cathcart, 30-1Center for Performance ImprovementDecember 15, 2018Relationship Selling, automotive dealership training, automotive dealership training process, Plano Automotive Dealer Sales Training, body language, business process, dealer principal, Dealership Sales Process Training, Dealership Sales Training, dealer fixed operations, Fixed Operations Training Los Angeles California, retail communication, retail dealership best pratices, retail dealership newsletter
Lessons from the Geese automotive, Indirect lendingCenter for Performance ImprovementDecember 11, 2018lessons from the geese, power of encouragement, sales process, automotive sales training, CSI, improve CSI scores, professional growth, Sales Satisfaction Score, JD Power, service manager training, service advisor training, OEM training, OEM fixed operations training, OEM, OEM coaching, dealer principal, retail dealership best pratices, retail dealership newsletter, retail dealership ideas, retail dealership training
Case Study: Galpin Ford's Mission and Core Values Galpin Ford, automotiveCenter for Performance ImprovementNovember 19, 2018Automotive Dealership Training, automotive sales training, OEM fixed operations training, Galpin Mission and Core Values
7 Secrets of a GREAT Sales Meeting automotive, sales training, 30-1Center for Performance ImprovementNovember 9, 2018retail sales training, Dealership Sales Training, Dealership Sales Process Training, retail dealership ideas, SSI, improve SSI Scores, performance improvement, sales content, sales meetings
Can Dealerships Capitalize on Starbucks Mentality? automotive, fixed operations, 30-1Center for Performance ImprovementOctober 25, 2018Starbucks, fixed operations training, service process
Are Salespeople Actually Actors? Should They Use a Script? automotive, Indirect lendingCenter for Performance ImprovementOctober 13, 2018OEM training, OEM, auto sales, automotive sales training, attitude, action plan, daily training, fact finding, sales meetings, SSI, success, self improvement, greeting, customer service, customer greetings, training ideas, motivation, telephone training, service process, sales skills, salespeople, salesperson, sales manager, sales process, sales training, sales satisfaction, sales mastery, sales content, professional appearance, personal growth, customer satisfaction, customer retention, prospecting, overcoming objections
The Power of First Impressions automotive, healthcare, Indirect lending, 30-1Center for Performance ImprovementOctober 11, 2018SSI, CSI, salespeople, attitude, action plan, auto sales, automotive sales training, management, daily training, sales meetings, sales mastery, self improvement, success, service process, sales skills, sales content, sales satisfaction, service advisor, service manager, coaching, customer service, customer retention, customer greetings, customer satisfaction, dealership, dealer principal, identify needs, handling objections, sales manager, sales training, salesperson, sales process, business process, personal growth, tips, prospecting, tools, needs analysis, buyers, training ideas, motivation, work habits, professional growth, employee retention, overcoming objections, JD Power, telephone training, OEM, OEM training, performance improvement, inspirational, listening skills, write up, retail training, retailers, greeting, planning, organizational skills
Time to Present Your "Evidence Manual" automotive, 30-2Center for Performance ImprovementSeptember 27, 2018Presenting Your Evidence Manual, sales training, retail dealership best practices
Lender Workshops: “Understanding Dealership Operations” automotive, Indirect lendingCenter for Performance ImprovementSeptember 18, 2018auto finance training, credit union training, understanding dealership operations, field team training, credit analyst training workshops
Fixed Operations and Training: Key to Growth automotive, OEM coachingCenter for Performance ImprovementSeptember 4, 2018fixed operations training, OEM fixed operations training, OEM training, automotive sales training, dealer fixed operations, retail dealership best pratices, retail dealership newsletter, retail dealership best practices, dealership fixed operations training, automotive dealership training, Detroit, Plano Texas, fixed operations training Plano Texas, Fixed Operations Training Detroit Michigan, Fixed Operations Training Los Angeles California, dealer principal, service manager training, service advisor, dealership service advisor training, service advisor training, service and parts training
What If I Train Them – and They Leave? automotive, Indirect lendingCenter for Performance ImprovementMay 31, 2018SSI, CSI, JD Power, training ideas, tools, telephone training, Toyota Motor Sales, Detroit, automotive sales training, attitude, retail training, motorcycle training, action plan, work habits, write up, networking, personal growth, professional growth, management, leadership, motivation, employee retention, OEM, OEM training, organizational skills, goals, goal setting, retailers, presentation, greeting, professional appearance, performance improvement, service manager, service process, service advisor, overcoming objections, dealer principal, dealership, self improvement, negotiations, sales mastery, BMW, follow up, accountability, auto sales, sales satisfaction, sales manager, sales skills, sales meetings, salesperson, sales content, sales training, fact finding, salespeople, Nashville, Plano Texas, sales process, handling objections, trial closes, success, inspirational, customer service, customer satisfaction, tips, customer greetings, Nissan, business process, customer retention, listening skills, closing, needs analysis, daily training, indirect lending, Internet training, prospecting, demonstration, Ford, identify needs, coaching, planning, Alan Mulally, Ford Motor Company
Manager or Leader: Which Are You? automotive, Indirect lendingCenter for Performance ImprovementMay 5, 2018leadership, automotive sales training, OEM training, OEM fixed operations training, CSI, improve CSI scores, self improvement, SSI, Sales Satisfaction Score, sales meetings, sales manager, service manager training, fixed operations training, dealer fixed operations, dealer principal, retail dealership best pratices, retail dealership newsletter, retail dealership training, training ideas, retail dealership ideas, retail communication, performance improvement, OEM coaching, retail training, OEM
Want to Change the World? Start by Making Your Bed automotive, Indirect lending, 30-2Center for Performance ImprovementApril 28, 2018automotive, Make Your Bed, Want to Change the World
Learning and Leadership: Commitment to a Life of Study automotive, Indirect lendingCenter for Performance ImprovementApril 26, 2018leadership, training ideas, retail dealership ideas