Lessons from the Geese automotive, Indirect lendingCenter for Performance ImprovementDecember 11, 2018lessons from the geese, power of encouragement, sales process, automotive sales training, CSI, improve CSI scores, professional growth, Sales Satisfaction Score, JD Power, service manager training, service advisor training, OEM training, OEM fixed operations training, OEM, OEM coaching, dealer principal, retail dealership best pratices, retail dealership newsletter, retail dealership ideas, retail dealership training
Manager or Leader: Which Are You? automotive, Indirect lendingCenter for Performance ImprovementMay 5, 2018leadership, automotive sales training, OEM training, OEM fixed operations training, CSI, improve CSI scores, self improvement, SSI, Sales Satisfaction Score, sales meetings, sales manager, service manager training, fixed operations training, dealer fixed operations, dealer principal, retail dealership best pratices, retail dealership newsletter, retail dealership training, training ideas, retail dealership ideas, retail communication, performance improvement, OEM coaching, retail training, OEM
Who Do You See in the Mirror? automotive, Indirect lending, 30-2Center for Performance ImprovementFebruary 7, 2018body language, communication skills, retail communication, selling cars, selling to others, CSI, SSI, customer satisfaction, customer retention, customer greetings, self improvement, automotive sales training, fixed operations training, service and parts training, salesperson, sales process, service advisor training, service manager training, General Manager training, dealer fixed operations, improve CSI scores, retail dealership best pratices, retail dealership training, retail dealership newsletter, retail dealership ideas, OEM fixed operations training, OEM coaching, OEM training, OEM, auto sales, accountability, daily training, sales satisfaction
Keeping Service Commitments is Vital to Success automotive, fixed operationsCenter for Performance ImprovementMay 22, 2017CSI, improve CSI scores, performance improvement, retail communication, retail dealership best practices, retail dealership best pratices, retail dealership newsletter, retail dealership training, training ideas, accountability, automotive sales training, OEM coaching, OEM training, OEM fixed operations training, service advisor, service advisor training, service manager training, General Manager training
“He's JUSTA Stroker Who Will Waste My Valuable Time” automotive, Indirect lendingCenter for Performance ImprovementMay 2, 2017OEM coaching, OEM training, OEM fixed operations training, automotive sales training, handling objections, CSI, improve CSI scores, self improvement, performance improvement, overcoming objections, excuses, Sales Satisfaction Score, sales meetings, selling to others, sales satisfaction, retail dealership ideas, retail dealership newsletter, retail dealership best pratices, retail dealership training, professional growth, retail communication, retail training, employee retention, training ideas, trial closes, attitude, service process, service manager, OEM, dealer fixed operations, needs analysis, service manager training, work habits, JD Power, listening skills, communication skills, sales manager, salesperson, selling cars, daily training, dealer principal, General Manager training, organizational skills, telephone training, Nashville, leadership, motorcycle training, Toyota Motor Sales, action plan, professional appearance, dealership, service and parts training, service advisor training