The 8 Competencies of Relationship Selling automotive, Jim Cathcart, 30-1Center for Performance ImprovementDecember 15, 2018Relationship Selling, automotive dealership training, automotive dealership training process, Plano Automotive Dealer Sales Training, body language, business process, dealer principal, Dealership Sales Process Training, Dealership Sales Training, dealer fixed operations, Fixed Operations Training Los Angeles California, retail communication, retail dealership best pratices, retail dealership newsletter