How Idea Adoption Works automotive, Seth GodinCenter for Performance ImprovementMay 23, 2020Seth Godin, accountability, sales process, retail training, retail dealership newsletter, SSI, improve CSI scores, CSI, customer satisfaction, communication skills, sales manager, General Manager training, applenews, apple news, #AppleNews
Carl Sewell: The 10 Commandments of Customer Service automotive, Carl SewellCenter for Performance ImprovementMay 28, 2017Customers for Life, Sewell, automotive sales training, SSI, CSI, improve CSI scores, self improvement, sales process, sales, process, service process, service advisor training, retail dealership newsletter, apple news, retail dealership training, retail dealership ideas, retail dealership best pratices, retail training, General Manager training, management, performance improvement, retail dealership best practices, retail communication, organizational skills, work habits, JD Power, Sewell Dallas, Plano Automotive Dealer Sales Training, Dealership Sales Training, Dealership Sales Process Training, Automotive Dealership Training, business process