Big Thinking Precedes Great Achievement automotive, Indirect lendingCenter for Performance ImprovementMarch 28, 2018automotive sales training, Toyota Motor Sales, Plano Texas, attitude, accountability, sales training, handling objections, sales satisfaction, BMW, business process, BDC, Dearborn, work habits, customer satisfaction, CSI, coaching, customer service, customer greetings, success, overcoming objections, dealership, daily training, JD Power, identify needs, employee retention, OEM training, dealer principal, OEM, Detroit, service manager, follow up, Ford Motor Company, self improvement, professional growth, professional appearance, SSI, sales meetings, sales manager, service process, service advisor, sales skills, retail training, prospecting, retailers, training ideas, presentation, personal growth, performance improvement, organizational skills, sales process, salespeople, customer retention, Nashville
The Problem With “No Problem” automotive, Indirect lendingCenter for Performance ImprovementDecember 6, 2017CSI, SSI, customer satisfaction, customer service, coaching, customer greetings, closing, customer retention, action plan, accountability, fact finding, overcoming objections, service advisor, service manager, service process, motorcycle training, trial closes, sales content, success, BDC, indirect lending, prospecting, sales process, performance improvement, Ford Motor Company, dealer principal, business process, sales satisfaction, handling objections, professional appearance, automotive sales training, Alan Mulally, auto sales, sales skills, attitude, management, sales training, salespeople, sales mastery, Nashville, daily training, sales meetings, sales manager, salesperson, Dearborn, goals, dealership, Plano Texas, training ideas, goal setting, retail training, BMW, work habits, Ford, self improvement, professional growth, identify needs, greeting, organizational skills, listening skills, networking, OEM training, Internet training, personal growth, telephone training, inspirational, motivation, retailers, write up, negotiations, presentation, demonstration, needs analysis, employee retention, JD Power
Topple The Tower automotive, Indirect lendingCenter for Performance ImprovementApril 17, 2017SSI, CSI, auto sales, attitude, accountability, Alan Mulally, automotive sales training, sales meetings, daily training, sales satisfaction, sales skills, fact finding, sales process, salespeople, sales manager, salesperson, management, handling objections, action plan, sales mastery, sales content, training ideas, motorcycle training, Ford Motor Company, BDC, buyers, overcoming objections, customer service, closing, customer satisfaction, service manager, customer greetings, customer retention, Detroit, Plano Texas, Toyota Motor Sales, coaching, success, indirect lending, service process, service advisor, performance improvement, dealer principal, professional appearance, business process, dealership, JD Power, needs analysis, employee retention, self improvement, personal growth, OEM training, Dearborn, Ford, Nashville, Nissan, BMW, trial closes
The Psychology of Sitting Down automotive, Indirect lending, healthcareCenter for Performance ImprovementApril 17, 2017Toyota Motor Sales, SSI, JD Power, performance improvement, training ideas, CSI, customer satisfaction, listening skills, automotive sales training, auto sales, Alan Mulally, sales mastery, salesperson, handling objections, fact finding, salespeople, sales satisfaction, sales process, sales content, attitude, action plan, sales skills, Nashville, sales manager, daily training, sales meetings, BMW, buyers, work habits, overcoming objections, coaching, closing, customer greetings, customer retention, BDC, service advisor, The Clue, service manager, motorcycle training, service process, trial closes, customer service, Dearborn, dealership, identify needs, indirect lending, employee retention, personal growth, OEM training, follow up, professional growth
Accountability is Not a Dirty Word automotive, Indirect lendingCenter for Performance ImprovementApril 10, 2017action plan, SSI, CSI, auto sales, attitude, accountability, sales manager, salespeople, sales satisfaction, automotive sales training, daily training, sales process, handling objections, management, salesperson, sales meetings, sales skills, work habits, overcoming objections, customer retention, customer satisfaction, coaching, customer service, dealership, JD Power, dealer principal, motorcycle training, identify needs, employee retention, service advisor, retailers, OEM, service manager, professional growth, self improvement, performance improvement, goal setting, personal growth, inspirational, listening skills, organizational skills, follow up, OEM training, motivation, Alan Mulally, Ford, Dearborn, Detroit, Ford Motor Company, professional appearance, tips, training ideas, trial closes, service process, sales content, retail training