automotive, Indirect lendingCenter for Performance Improvementaction plan, SSI, CSI, auto sales, attitude, accountability, sales manager, salespeople, sales satisfaction, automotive sales training, daily training, sales process, handling objections, management, salesperson, sales meetings, sales skills, work habits, overcoming objections, customer retention, customer satisfaction, coaching, customer service, dealership, JD Power, dealer principal, motorcycle training, identify needs, employee retention, service advisor, retailers, OEM, service manager, professional growth, self improvement, performance improvement, goal setting, personal growth, inspirational, listening skills, organizational skills, follow up, OEM training, motivation, Alan Mulally, Ford, Dearborn, Detroit, Ford Motor Company, professional appearance, tips, training ideas, trial closes, service process, sales content, retail training