Fixed Ops — Ted Ings' Playbook — Center for Performance Improvement | Automotive Dealer CSI SSI Fixed Ops Training

#1 AUTOMOTIVE DEALER TRAINING
(212) 763-0016

Posts tagged Fixed Ops

How Many Bays per Tech Does Your Shop Need?

How Many Bays per Tech Does Your Shop Need?

Bays per TechnicianCenter for Performance ImprovementMarch 8, 2024Bays per Technician, Fixed Ops, Service Department, Service Efficiency, Service Productivity, Service Manager, Service Bays

Give Your Fixed Ops a Boost by Ramping up Social Media

Give Your Fixed Ops a Boost by Ramping up Social Media

Social Media, Fixed OpsCenter for Performance ImprovementApril 21, 2022Social Media, Fixed Ops, Service and Parts, Marketing, Auto Marketing

The CSI Scores in my Service Department are Dropping!

The CSI Scores in my Service Department are Dropping!

Customer Experience, Customer Satisfaction, CSI SurveyCenter for Performance ImprovementApril 14, 2022CSI Survey, Customer Satisfaction, Customer Experience, Fixed Ops, Service Dept.

Are You Faced with a Barrage of Continuous Comebacks? Do Something About it by Implementing These Strategies

Are You Faced with a Barrage of Continuous Comebacks? Do Something About it by Implementing These Strategies

Service Comebacks, Fixed Right First Time, Fixed OpsCenter for Performance ImprovementJune 22, 2019Service Comebacks, Fixed Ops, Service Department

Advanced Driver Assistance Systems (ADAS) are here. Is Your Service Department Ready?

Advanced Driver Assistance Systems (ADAS) are here. Is Your Service Department Ready?

ADAS, Advanced Driver Assist, Fixed OpsCenter for Performance ImprovementJanuary 7, 2019ADAS, Advanced Driver Assistance Systems (ADAS), Fixed Ops, Service Advisor Training, Fixed Operations, Customer Experience