Are Your Salespeople Sharing Stories? science of storytelling, automotive salesCenter for Performance ImprovementSeptember 24, 2018dealership service advisor training, Dealership Sales Process Training, service walk, service walk around, service selling
Service Manager Training: Who's on the Front Line? Service Manager, Customer Satisfaction, 30-2Center for Performance ImprovementFebruary 8, 2018dealership service advisor, front line service manager, dealership mindset, service department process improvement, service walk around, fixed operations training