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Posts tagged customer engagement

The New World of F&I - Phase Three - A Smooth F&I Office Transition

The New World of F&I - Phase Three - A Smooth F&I Office Transition

F&I handoff, Customer ExperienceCenter for Performance ImprovementDecember 6, 2018JD Power Finance Study, dealership needs assessment, building value in F&I, customer engagement, F&I Training

What Dealers Can Do in a Diminishing Passenger Car Market

What Dealers Can Do in a Diminishing Passenger Car Market

New car sales, Passenger carsCenter for Performance ImprovementNovember 28, 2018used car sales, new car sales, passenger car sales, customer engagement, customer loyalty

Get Recognized as an EV Dealer

Get Recognized as an EV Dealer

EV charging, EV Dealer, electric vehiclesCenter for Performance ImprovementApril 22, 2018EV dealer, EV charging, Become an EV Dealer, Electric cars, EV vehicles, Electric Vehicle Dealership, EV service department, EV dealer marketing, customer engagement