Customer Experience — Auto Dealership Retail Articles — Center for Performance Improvement | Automotive Dealer CSI SSI Fixed Ops Training

#1 AUTOMOTIVE DEALER TRAINING
(212) 763-0016

Posts tagged Customer Experience

The Research-Obsessed Consumer in Automotive

The Research-Obsessed Consumer in Automotive

Customer Experience, automotive researchCenter for Performance ImprovementJanuary 25, 2019automotive research, dealership research, research obsessed customer, CX, Customer Experience, content marketing

The New World of F&I – Selling with Integrity

The New World of F&I – Selling with Integrity

Transparency, IntegrityCenter for Performance ImprovementNovember 9, 2018F&I Experience, Customer Experience, F&I, F&I Training, Integrity, F&I product value, dealer financial services advisor, JD Power, JD Power survey

Throw Out All the Technology!

Throw Out All the Technology!

Technology, Customer ExperienceCenter for Performance ImprovementMay 29, 2018Customer Service, Customer Experience, CX, Dealership Technology