Tip of the Day - Give the Customer an F&I Roadmap

Imagine walking through your dealership with a blindfold on. Do you know what you should expect, or what’s around the next corner? That’s how a customer feels when they first sit in the F&I office. 

Set out the plan for their visit to the F&I office. Explain the demonstrations you’ll give so the customer knows what’s about to happen.  

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