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Posts in Fixed Ops

Tip of the Day - Want Them Back? Show Your Gratitude

Tip of the Day - Want Them Back? Show Your Gratitude

Tip of the Day, Fixed OpsJosh UngerJanuary 14, 2019Customer Satisfaction, Gratitude, Say Thank You

Tip of the Day - What’s More Important? Sales Targets or Customer Satisfaction?

Tip of the Day - What’s More Important? Sales Targets or Customer Satisfaction?

Tip of the Day, Fixed OpsJosh UngerJanuary 10, 2019Service Advisor Training, Customer Satisfaction, Dealership Sales Targets

Tip of the Day - Service Department Coaching is a Top Down Process

Tip of the Day - Service Department Coaching is a Top Down Process

Tip of the Day, Fixed Ops, Service TrainingCenter for Performance ImprovementDecember 15, 2018Service Department Training, Fixed Operations Training, Service Advisor Training, Service Writer Training

Tip of the Day - How Will Your Training Make Me Money?

Tip of the Day - How Will Your Training Make Me Money?

Tip of the Day, Fixed OpsJosh UngerSeptember 23, 2018Service Advisor Training, Customer Satisfaction, Dealership Sales Targets

Tip of the Day - Develop a Service Checklist

Tip of the Day - Develop a Service Checklist

Tip of the Day, Fixed OpsJosh UngerSeptember 20, 2018Automotive Education and Training, Service Advisor Training, Service Department Checklist